Privacy Policy

1) Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Your name, email address, phone number, and event details when submitting a booking or inquiry form.
• Payment information when you pay online or by e-transfer.
• Dietary preferences or allergy information you share for event planning.
• Email addresses when you subscribe to our mailing list or agree to receive promotions.

We may also collect non-personal information automatically through cookies or analytics tools (for example, your IP address, browser type, and pages visited) to help us understand how visitors use our Site.

2) How We Use Your Information

We use the information we collect to:

• Respond to inquiries and manage bookings.
• Process payments and send confirmations or invoices.
• Communicate about your event and provide customer support.
• Send promotional emails or updates (if you've opted in).
• Improve our website, services, and overall customer experience.

We do not sell, rent, or trade your personal information.

3) Email Marketing

If you subscribe to our mailing list, we may send you emails about new menus, events, or promotions. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link in any message or by contacting us at hello@simplefareevents.ca.

4) Payments

Online payments are processed securely through third-party payment providers. We do not store full payment or credit card details on our servers. If you pay by e-transfer, your bank or payment provider's privacy policy applies.

5) Third-Party Services

Our Site may use trusted third-party tools, including:

• Google reCAPTCHA — to protect our forms from spam and abuse.
• Google Analytics (if enabled) — to collect anonymous usage data that helps us understand visitor behavior.

These services may collect data in accordance with their own privacy policies. By using our Site, you acknowledge that Google's Privacy Policy and Terms of Service apply where applicable.

6) Cookies

Cookies are small files that websites store on your browser. They help improve site performance and remember preferences. You can choose to disable cookies in your browser settings, but some parts of our Site may not function properly without them.

7) Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.

8) Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

9) Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at hello@simplefareevents.ca. We will respond to all requests within a reasonable timeframe.

10) Links to Other Websites

Our Site may contain links to other websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11) Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The "Last updated" date at the top will be revised accordingly.

12) Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 hello@simplefareevents.ca